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Participant
July 18, 2020
Question

The applications appearing in the Adobe Creative Cloud Desktop app are all listed as trial versions.

  • July 18, 2020
  • 1 reply
  • 156 views

I have been using the Adobe Creative Cloud Enterprise Subscription for a few years now, and suddenly, all of my creative cloud desktop apps appear as trial versions. 

This topic has been closed for replies.

1 reply

Community Expert
July 18, 2020

Try the steps mentioned in the following link
https://helpx.adobe.com/hk_en/enterprise/kb/resolve-trial-and-license-expired-errors.html
If it does not work then you will have to contact support. These are peer to peer forums and no one here has access to your account information. Click on the following link
https://helpx.adobe.com/contact.html
Make sure you are logged into your AdobeID, your browser has cookies enabled and no script blocker is enabled. Click on the chat icon on the bottom right.
Also be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan