The CC app needs dead hard drive to install app on a regular drive, confusing it for a network drive
Hi,
Some time ago one of my hard drives failed. Luckily I knew it was getting old so I had only put replaceable files on it. Or so I thought. Turns out the Creative Cloud app cannot reinstall AE, because it cannot "uninstall" it from the dead drive first. When I pressed uninstall it was like... "ok". I tried to install again but it failed so I look in the registry. There I find all these paths to the old hard drive and other references to AE. After trying other fixes like uninstalling through Windows and other fixes suggested on these forums, I finally removed many of these registry entries myself, to no success.
This is the error message and log:
FATAL: Can't install to a network location FATAL: Error occurred in install product workflow with error code 176 error message
My installation path in the settings is to a regular drive with other Adobe products which are installed and work.
Do I really need to manually back up all the config files, uninstall everything (possible using a separate app) then download and install everything again? What priority does this issue have? Can't the CC app
- offer to automatically uninstall apps after their files are missing.
- do a proper uninstall taking into account any hard drive could die or be removed even if its "non-removable".
- only say an app is uninstalled when it is.
- say an install fails because of a network location only if I'm using one.
Thanks for taking a look at this,
Isak
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