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Participant
February 4, 2015
Question

The download isn't starting?

  • February 4, 2015
  • 1 reply
  • 61 views

When I click the download button for photoshop it takes me to the download screen, the one that says "Photoshop is downloading now..." but no download occurs. I've tried refreshing the page and logging out and shutting down the computer and logging back in a trying it again and I've disabled adblock for all adobe pages but nothing is working. Please do not reply with a link to the help page on downloading and installing adobe programs if the answer was there I wouldn't be here.

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    1 reply

    Ned Murphy
    Legend
    February 4, 2015

    Make sure you have cookies enabled and clear your cache.  If it continues to fail try using a different browser.