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Zealous_dare5ED5
Zealous_dare5ED5
Inspiring
December 6, 2020
Question

The "Library/ColorSync/Profiles/Recommended" is empty (ERROR 151 with CC)

  • December 6, 2020
  • 1 reply
  • 504 views

Hi,

impossible to install Photoshop, it fails at 8%. I still can't exit the ERROR 151 after trying this 4 times :

https://helpx.adobe.com/fr/creative-cloud/kb/cc-cleaner-tool-installation-problems.html 
And

https://helpx.adobe.com/fr/creative-cloud/kb/troubleshoot-download-install-logs.html#error151

 

Exit Code: 151
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 0 error(s), 1 warnings(s) 
FATAL: Error (Code = 151) executing in command 'CreateMacAliasCommand' for package: 'AdobeColorCommonSetRGB_1_0-mul', version:1.1.4
FATAL: Error occurred in install of package (Name: AdobeColorCommonSetRGB_1_0-mul Version: 1.1.4). Error code: '151'
WARN: Unable to delete file at "/Library/ColorSync/Profiles/Recommended".

 

When I look into > Library/ColorSync/Profiles/Recommended, the file is EMPTY.

 

Would you have other suggestions please? I am really bothered to pay for a service that doesn't work (photography suite)... Lightroom and Bridge are OK. 
Many thanks!

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    December 6, 2020

    delete that folder and retry uinstalling.

     

    if you see that error message (exit code 151) carefully note if a different directory is cited and, if so, delete that and reinstall.

     

    p.s.  make sure you're using the cc desktop app to install your ps.

    Zealous_dare5ED5
    Zealous_dare5ED5Author
    Inspiring
    December 6, 2020

    It didn't work.

    I wasn't looking in the good file. Then I found it but I couldn't delete anything.
    I first had to disable the "SIP" in the rescue terminal to be able to delete anything into ColorSync (system file) because the file was blocked.

    Then I was able to delete the "recommended" file!
    And now Photoshop works!
    I hope it will help other people 🙂

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