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Participant
December 13, 2012
Question

THE REDEMPTION CODE IS NOT WORKING ..... WHY ?

  • December 13, 2012
  • 1 reply
  • 399 views

`why  wont the redemption code work ?  i put it in and than put in the code and it comes back the code is not good  ...

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    1 reply

    Jeffrey_A_Wright
    Legend
    December 13, 2012

    LTS505 are you entering the redemption code at http://www.adobe.com/getserial/?  If so please review Serial number retrieval process FAQ | Point-of-sale activation products - http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html.  If the redemption code is still failing then please contact our support team.