The serial number you have entered has been revoked. This product cannot be licensed.

Question

Hi,

I am attempting to install Adobe Acrobat Pro on my new PC after not using it for some time after switching PCs. My current license is for Acrobat Professional, issued in July of 2022. It was obtained through a transfer of license. However, when I attempt to enter my serial number, I receive the message that The serial number you have entered has been revoked. This product cannot be licensed. Please click here to resolve this issue. Clicking "here" sends me to a page prompting me to simply buy a new license, but my product is still registered to me on my Adobe account. How do I resolve this?

kglad · Answer

there's nothing you can do other than trying to contact adobe and asking if the revocation was an error.  if they say it was not, there's no recourse.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded