Skip to main content
M
marcus lf66604685
Participant
October 1, 2018
Question

The world's worst install process

  • October 1, 2018
  • 1 reply
  • 195 views

I hope someone from Adobe reads this and actually fixes the problem. None of your instructions work! Starting with downloading the app after I paid for it, the link in the e-mail you sent does not lead to a page where I can download the app. When I finally found the correct place and downloaded the app, the installation failed with an error message containing a link to trouble shoot the problem. That link was also a dead end. Searching the forums I finally found a link to a YouTube video which provided a work around. Bottom line is I spent an hour doing something that should have taken five minutes because Adobe is incompetent. How can I trust your software when your installation process is this broken?

New iMac 27" with up to date Mac OS 10.14

Photoshop Elements 2018

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    October 3, 2018

    these are user-to-user forums and pse 2018 isn't compatible with 10.14.  you should wait for the next version.  Tech specs | Adobe Photoshop Elements 2018 & Premiere Elements 2018

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices