Skip to main content
O
oksanad14803566
Participant
November 9, 2016
Question

There is a Problem! Creative Cloud notification

  • November 9, 2016
  • 1 reply
  • 231 views

Hello.  There is this problem and i cant fix it. I restarted my laptop. Quited the app and opened it again but it remains the same.

This topic has been closed for replies.

1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
November 9, 2016

You may need to remove and reinstall

Sign out of your account... Uninstall... run the Cleaner...

-for non-Cloud programs you need to DE-activate before uninstalling

-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

-using the cleaner after uninstalling and before reinstalling is often needed

-https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

-Restart your computer... Sign in to your account... Reinstall

-and 5 steps in reply #1 https://forums.adobe.com/thread/2144928

O
oksanad14803566Author
Participant
November 9, 2016

It havent worked, now this apearce and i cant downloaad any of the programs.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices