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Jennfen
Jennfen
Participant
November 28, 2014
Answered

there was a problem updating photoshop

  • November 28, 2014
  • 1 reply
  • 456 views

I'm trying to update Photoshop CC and (2014) but I keep getting and "update failed" message. I also updated Lr5 and had no problems. Why one and not the other?

This topic has been closed for replies.
Correct answer Jennfen

Jeff I can't thank you enough for responding and wanting to help with my issue. I swear for a few months it wouldn't update so I came here for some help. I tried updating again this morning and....voila'! It updated! Not sure what was going on? Thanks again-

1 reply

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
December 1, 2014

Jennfen in what way is the update failing?  Do you receive any specific error messages?

Jennfen
JennfenAuthorCorrect answer
Participant
December 4, 2014

Jeff I can't thank you enough for responding and wanting to help with my issue. I swear for a few months it wouldn't update so I came here for some help. I tried updating again this morning and....voila'! It updated! Not sure what was going on? Thanks again-

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