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jackdan_
Participant
December 6, 2014
Question

there was a problem updating photoshop cc (2014) download error. press retry to try again or contact customer support.(49)

  • December 6, 2014
  • 1 reply
  • 146 views

Trying to install Photoshop cc but error occurs and retry doesn't help

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1 reply

Jeffrey_A_Wright
Legend
December 8, 2014

Jackdan error 49 indicates the installer was unable to access a critical file or directory.  You can find additional details at Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.