Skip to main content
I
Isabel_Simo
Participant
September 25, 2014
Question

"There was an error with this action. Try again later. " In CC log in.

  • September 25, 2014
  • 2 replies
  • 21940 views

Hi there,

I forgat to verify after signing up and entered my password several times. So now it's blocked. I changed my password afterwords but nothing seems to help. I also waited for a while in case there's a limit on entering the (wrong) password.

Hope you can help me out?

Greets!

    This topic has been closed for replies.

    2 replies

    iAnkitkhurana
    Adobe Employee
    iAnkitkhurana
    Adobe Employee
    September 25, 2014

    Hi Isabel,

    You should be able to sign in now, there was a problem which is fixed


    Kindly check Creative Cloud Status in case you are still facing the issue then kindly contact our support here: Contact Customer Care

    -Ankit

    K
    kaie1084744
    Participant
    November 29, 2019

    Hello, I am having the same problem. I entered the wrong email address when I subscribed to a student membership and went through with all the guides I could find to fix this. Apparently, the actual email address was already in use by myself; I was able to follow this guide to deactivate the previous account.

     

    However, when I tried to change the wrongly-entered email for the one I actually wanted to use, I couldn't. The same error as described in this thread came up.

    I
    Isabel_SimoAuthor
    Participant
    September 25, 2014

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    September 25, 2014

    Isabel&simo are you on a managed network?  If not then please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve your connection error.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices