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AymenAlgerieno
AymenAlgerieno
Participant
October 12, 2018
Answered

this app is not compatible with your computer

  • October 12, 2018
  • 1 reply
  • 19128 views

Hello everyone,

I tried to download photoshop cc but it tells me that this app is not compatible with my computer.

I have a macbook (late 2013)

its specs:

CPU: I7 4750HQ 4 cores

RAM: 8GB

GPU: Intel Iris Pro 1536 MB

OS: OS X Yosemite V 10.10.5

    This topic has been closed for replies.
    Correct answer Nancy OShea

    Trail members do NOT have access to older versions.  But paid members have full access to previous versions going back to CS6 (13).  So compatibility with Yosemite should not be a problem.

    Just be sure to select Show Older Apps in your CC Desktop app's Preferences.  See screenshot.

    1 reply

    T
    Test Screen Name
    Legend
    October 12, 2018

    You should always check system requirements, especially if running a very new or very old system.

    Photoshop system requirements

    System requirements | January 2018 and October 2017 (19.x) releases of Photoshop CC

    macOS

    • Multicore Intel processor with 64-bit support
    • macOS version 10.13 (High Sierra), macOS version 10.12 (Sierra), or Mac OS X version 10.11 (El Capitan)

    But there is good news, much better news than when Photoshop had only permanent licenses. A CC subscription allows you to run any of the CC versions, and if you later get up to date you can get a later Photoshop.

    Older versions of Photoshop system requirements

    - this shows you only have to go back to Photoshop CC 2015.

    The CC app allows subscribers to optionally choose to see older versions. I can't say if this also works for trials but it is worth a try.

      Nancy OShea
      Community Expert
      Nancy OSheaCommunity ExpertCorrect answer
      Community Expert
      October 12, 2018

      Trail members do NOT have access to older versions.  But paid members have full access to previous versions going back to CS6 (13).  So compatibility with Yosemite should not be a problem.

      Just be sure to select Show Older Apps in your CC Desktop app's Preferences.  See screenshot.

      Nancy O'Shea— Product User & Community Expert
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