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pip36805376
Participant
September 28, 2018
Answered

This app is not compatible with your computer

  • September 28, 2018
  • 1 reply
  • 2372 views

can someone help? do i need to update the graphics card?! i get a message "This app is not compatible with your computer" when I try to download the creative suite.

This app is not compatible with your comput

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Correct answer Ned Murphy

Adobe Creative Cloud system requirements

"In order to take advantage of the latest operating system features and technologies, the October 2017 release of Creative Cloud apps require Mac OS X 10.11 or higher."

1 reply

Ned Murphy
Ned MurphyCorrect answer
Legend
September 28, 2018

Adobe Creative Cloud system requirements

"In order to take advantage of the latest operating system features and technologies, the October 2017 release of Creative Cloud apps require Mac OS X 10.11 or higher."

pip36805376
Participant
September 28, 2018

Thanks! I'm annoyed they didn't list this when I clicked "Learn More" about why my system was not compatible!!! They listed 10.10 and higher as fine. But I will try to upgrade the OS software now that you've brought this to my attention.