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May 3, 2016
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"This serial number is not valid for..."

  • May 3, 2016
  • 1 reply
  • 537 views

In 2013 I purchased and downloaded Photoshop and Premier Elements 12 on a Windows computer, but I have recently upgraded to a Macbook Pro and I'm at the stage in the installation process where you supply your serial number. Unfortunately, every time I try to progress I receive the "This serial number is not valid for Adobe Photoshop Elements 12" message. I have checked and double check that it is the correct code.  Does anyone know why this is, and how I might be able to fix it?

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    Correct answer Atul_Saini

    Hi AJ_Baggins,

    Please check the solutions for Error: "The serial number is not valid for this product"​ here and share the results in case you need further assistance.

    Hopefully it should work.

    Thanks.

    1 reply

    Atul_Saini
    Atul_SainiCorrect answer
    Legend
    May 3, 2016

    Hi AJ_Baggins,

    Please check the solutions for Error: "The serial number is not valid for this product"​ here and share the results in case you need further assistance.

    Hopefully it should work.

    Thanks.