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Ander2
Participant
May 14, 2020
Question

Three consecutive undefined ADOBE related billings from PayPal

  • May 14, 2020
  • 1 reply
  • 155 views

I've been billed by PayPal for the same amount for April, May & soon June.  The PayPal statements show three different strings of letters and numbers to explain the approx. $15 billings.  I need help determining what's being billed and whether or not they're legitimate. 

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    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    May 14, 2020

    This is a public forum, not the link to Adobe support
    -other users here can't help with an account problem
    Be sure to remain signed in with your Adobe ID before accessing the link below
    -you must also allow 'cookies' in your web browser for this to work
    https://helpx.adobe.com/contact/support.html
    -click the chat icon at the bottom right of the page to open a chat session
    -the chat icon looks like '3 dots inside a circle' at the lower right
    -type AGENT into the chat window to connect directly to a person rather than the AI
    Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
    .
    Also: beware of answering anyone who sends you a private message
    -click for more information about scammers https://tinyurl.com/10791730

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