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R
reginaldosantos.br
Participant
May 23, 2015
Answered

to downloError code is 417 and error type is -60

  • May 23, 2015
  • 2 replies
  • 1590 views

I am trying to download the Creative Cloud for a long time and I get the error 205.

Reading the DLM.txt file in %temp%\AdobeDownload\ I have the following error detail:

05/23/15 17:16:04:406 | [ERROR] |  |  |  |  |  |  | 4352 | The windows error code is - 12002

05/23/15 17:16:04:406 | [ERROR] |  |  |  |  |  |  | 4352 | Error 12002 in WinHttpQueryDataAvailable.

05/23/15 17:16:11:649 | [ERROR] |  |  |  |  |  |  | 3832 | download job: failed to validate the segment (2)

05/23/15 17:16:11:649 | [ERROR] |  |  |  |  |  |  | 3832 | the download job (2) failed to execute. The job state is STOPPED_STATE

05/23/15 17:16:11:906 | [INFO] |  |  |  |  |  |  | 6204 | some intermittent error. Retrying now. Error code is 417 and error type is -60

05/23/15 17:16:31:745 | [ERROR] |  |  |  |  |  |  | 7144 | download job: failed to validate the segment (0)

05/23/15 17:16:31:745 | [ERROR] |  |  |  |  |  |  | 7144 | the download job (0) failed to execute. The job state is STOPPED_STATE

05/23/15 17:16:31:903 | [INFO] |  |  |  |  |  |  | 2284 | some intermittent error. Retrying now. Error code is 417 and error type is -60

05/23/15 17:16:33:579 | [INFO] |  |  |  |  |  |  | 2284 | decrementing the thread count. now the active thread count is 1

05/23/15 17:16:37:741 | [INFO] |  |  |  |  |  |  | 6204 | incrementing the thread. now the active thread count is 2

05/23/15 17:16:46:943 | [ERROR] |  |  |  |  |  |  | 3832 | download job: failed to validate the segment (2)

05/23/15 17:16:46:943 | [ERROR] |  |  |  |  |  |  | 3832 | the download job (2) failed to execute. The job state is STOPPED_STATE

05/23/15 17:16:46:990 | [INFO] |  |  |  |  |  |  | 6204 | some intermittent error. Retrying now. Error code is 417 and error type is -60

05/23/15 17:17:10:211 | [ERROR] |  |  |  |  |  |  | 7144 | download job: failed to validate the segment (0)

05/23/15 17:17:10:211 | [ERROR] |  |  |  |  |  |  | 7144 | the download job (0) failed to execute. The job state is STOPPED_STATE

05/23/15 17:17:10:273 | [INFO] |  |  |  |  |  |  | 2284 | some intermittent error. Retrying now. Error code is 417 and error type is -60

05/23/15 17:17:32:978 | [ERROR] |  |  |  |  |  |  | 3832 | download job: failed to validate the segment (2)

05/23/15 17:17:32:978 | [ERROR] |  |  |  |  |  |  | 3832 | the download job (2) failed to execute. The job state is STOPPED_STATE

05/23/15 17:17:33:677 | [INFO] |  |  |  |  |  |  | 6204 | some intermittent error. Retrying now. Error code is 417 and error type is -60

05/23/15 17:17:33:677 | [INFO] |  |  |  |  |  |  | 6204 | decrementing the thread count. now the active thread count is 1

05/23/15 17:17:35:988 | [INFO] |  |  |  |  |  |  | 2284 | incrementing the thread. now the active thread count is 2

05/23/15 17:17:48:657 | [ERROR] |  |  |  |  |  |  | 7144 | download job: failed to validate the segment (0)

05/23/15 17:17:48:657 | [ERROR] |  |  |  |  |  |  | 7144 | the download job (0) failed to execute. The job state is STOPPED_STATE

05/23/15 17:17:49:207 | [INFO] |  |  |  |  |  |  | 2284 | some intermittent error. Retrying now. Error code is 417 and error type is -60

05/23/15 17:18:01:272 | [INFO] |  |  |  |  |  |  | 6204 | incrementing the thread. now the active thread count is 2

05/23/15 17:18:09:338 | [INFO] |  |  |  |  |  |  | 6204 | decrementing the thread count. now the active thread count is 1

05/23/15 17:18:14:549 | [ERROR] |  |  |  |  |  |  | 3832 | download job: failed to validate the segment (2)

05/23/15 17:18:14:549 | [ERROR] |  |  |  |  |  |  | 3832 | the download job (2) failed to execute. The job state is STOPPED_STATE

05/23/15 17:18:14:608 | [INFO] |  |  |  |  |  |  | 6204 | some intermittent error. Retrying now. Error code is 417 and error type is -60

05/23/15 17:18:18:400 | [INFO] |  |  |  |  |  |  | 2284 | decrementing the thread count. now the active thread count is 1

05/23/15 17:18:29:306 | [ERROR] |  |  |  |  |  |  | 7144 | download job: failed to validate the segment (0)

05/23/15 17:18:29:306 | [ERROR] |  |  |  |  |  |  | 7144 | the download job (0) failed to execute. The job state is STOPPED_STATE

05/23/15 17:18:29:838 | [INFO] |  |  |  |  |  |  | 2284 | Retry count overshoot for ERROR_SEGMENT_VALIDATION_FAILURE - 11

05/23/15 17:18:30:557 | [INFO] |  |  |  |  |  |  | 7144 | the download job (0) is cancelled

05/23/15 17:18:38:820 | [ERROR] |  |  |  |  |  |  | 3832 | download job: failed to validate the segment (2)

05/23/15 17:18:38:820 | [ERROR] |  |  |  |  |  |  | 3832 | the download job (2) failed to execute. The job state is STOPPED_STATE

05/23/15 17:18:39:539 | [INFO] |  |  |  |  |  |  | 6204 | some intermittent error. Retrying now. Error code is 417 and error type is -60

05/23/15 17:19:47:136 | [INFO] |  |  |  |  |  |  | 6204 | **File download complete.**

My OS is Windows 8.1

thanks

This topic has been closed for replies.
Correct answer Govardhan.V

Error 205 is an Segment validation failure while downloading file from Adobe server,.

, Refer above link and try with recommendations mentioned :

-Disable Anti-Virus and Firewall temporarily and try to download.

-Check Hosts file and see if there are any Adobe entries , if present remove it.

-If you are using Wireless/Wifi connection , try with wired Ethernet connection, Wireless connections are non linear and often caused the issue Segment Validation Failure, due to drop in network signals.

- This might not be feasible solution:  If you are already using Wired Ethernet connection try with different ISP company Internet connection.

-If you are connected to Corporate network or behind proxy , make sure Adobe ports are whitelisted or Allowed on Network Firewall.

If all are okay:

You may refer below link :

Everytime i try to download the creative cloud, i keep getting an error messege with error205.

2 replies

Govardhan.V
Govardhan.VCorrect answer
Participating Frequently
May 24, 2015

Error 205 is an Segment validation failure while downloading file from Adobe server,.

, Refer above link and try with recommendations mentioned :

-Disable Anti-Virus and Firewall temporarily and try to download.

-Check Hosts file and see if there are any Adobe entries , if present remove it.

-If you are using Wireless/Wifi connection , try with wired Ethernet connection, Wireless connections are non linear and often caused the issue Segment Validation Failure, due to drop in network signals.

- This might not be feasible solution:  If you are already using Wired Ethernet connection try with different ISP company Internet connection.

-If you are connected to Corporate network or behind proxy , make sure Adobe ports are whitelisted or Allowed on Network Firewall.

If all are okay:

You may refer below link :

Everytime i try to download the creative cloud, i keep getting an error messege with error205.

    R
    reginaldosantos.brAuthor
    Participant
    May 24, 2015

    It works, in just a few minutes. Thanks a lot brother.

    Steps I followed:

    1) Disable the Firewall

    2) Keep open the Photoshop Elements page .

    https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html

    If you do not open Photoshop Elements page , you will get Access Denied error

    3) Then click on below link :

    http://trials2.adobe.com/AdobeProducts/KCCC/1/win32/ACCCx3_0_0_74.zip

      Govardhan.V
      Govardhan.V
      Participating Frequently
      May 24, 2015

      You are welcome

      Ned Murphy
      Ned Murphy
      Legend
      May 23, 2015

      Creative Cloud Help / Error downloading Creative Cloud applications

      http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html

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