too many devices activated

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Computer broke and Adobe Acrobat Full version / stand alone can’t be used on the new computer.

Error message: License activated on too many devices but in my account the list of devices is empty.

kgladCorrect answer

Community Expert

your account info about legacy apps isn’t relevant.

the only way to recover an activation is to use a computer that has a current activation (and that meets adobe’s security standards). if that’s impossible, it’s impossible to recover an activation.

https://community.adobe.com/t5/download-install-discussions/activation-limit-reached-for-non-subscription-adobe-desktop-applications/td-p/14804413?linkId=100000376554410

Nancy OShea

Community Expert

Supported options.

Free Online PDF Editor

https://www.adobe.com/acrobat/online/pdf-editor.html

Free Acrobat Reader

https://get.adobe.com/reader/

Acrobat Standard, Pro or Studio

https://www.adobe.com/acrobat/pricing/compare-versions.html

Hope that helps.

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Nancy O'Shea— Product User & Community Expert

Peru Bob

Community Expert

but in my account the list of devices is empty.

That refers to subscription products only.

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kglad

Correct answer

Community Expert

your account info about legacy apps isn’t relevant.

the only way to recover an activation is to use a computer that has a current activation (and that meets adobe’s security standards). if that’s impossible, it’s impossible to recover an activation.

https://community.adobe.com/t5/download-install-discussions/activation-limit-reached-for-non-subscription-adobe-desktop-applications/td-p/14804413?linkId=100000376554410

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