too many devices activated

Question

Computer broke and Adobe Acrobat Full version / stand alone can’t be used on the new computer.Error message: License activated on too many devices but in my account the list of devices is empty.

kglad · Answer

your account info about legacy apps isn’t relevant.

the only way to recover an activation is to use a computer that has a current activation (and that meets adobe’s security standards). if that’s impossible, it’s impossible to recover an activation.

https://community.adobe.com/t5/download-install-discussions/activation-limit-reached-for-non-subscription-adobe-desktop-applications/td-p/14804413?linkId=100000376554410

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