Hey guys please help.
I can't install any of the adobe app on my system because it's showing me uninstall and reinstall but I have tired every thing but it's not still working . I use a windows 10 laptop .
I just want to totally uninstall the programs so I can install new ones
assuming you intend to uninstall and reinstall the cc app and programs:
uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
restart your computer (don't skip this)
reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.
if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)
use the desktop app to install your cc programs/trials
[moved from Downloading, Installing, Setting Up to Creative Cloud Download & Install]
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