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Participant
June 14, 2016
Answered

Transfer creative cloud from old computer to new computer

  • June 14, 2016
  • 1 reply
  • 440 views

I have recently got a new laptop and am trying to transfer photoshop and lightroom (creative cloud photography plan) from the old computer to the new........how do I go about it.  I have paid a yearly subscription.

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Correct answer Ned Murphy

You do not transfer Adobe applications/licenses between machines - it will not work.  You need to install using installation files.

Download/install the desktop application, sign in, install the subscription application(s).

https://helpx.adobe.com/creative-cloud/help/download-install-app.html

Creative Cloud for desktop

https://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

Sign out, Sign in | Creative Cloud desktop app

http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

Install, update, or uninstall apps

http://helpx.adobe.com/creative-cloud/help/install-apps.html

1 reply

Ned Murphy
Ned MurphyCorrect answer
Legend
June 14, 2016

You do not transfer Adobe applications/licenses between machines - it will not work.  You need to install using installation files.

Download/install the desktop application, sign in, install the subscription application(s).

https://helpx.adobe.com/creative-cloud/help/download-install-app.html

Creative Cloud for desktop

https://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

Sign out, Sign in | Creative Cloud desktop app

http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

Install, update, or uninstall apps

http://helpx.adobe.com/creative-cloud/help/install-apps.html