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M
Mint
Participant
December 27, 2013
Answered

Transfer creative suite 5.5 to a new computer?

  • December 27, 2013
  • 1 reply
  • 2543 views

I need to transfer or download creative suite 5.5 to my new computer from the old one. I have bought it on disc, but now my new mac does not have a disc drive. Can I download it from Adobe-page somewhere and use the old serial number, or what is the best way to do it? Thanks for the help.

This topic has been closed for replies.
Correct answer John Waller

That's Mac OS X Gatekeeper kicking in.

http://support.apple.com/kb/ht5290

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
December 27, 2013

if you follow all 7 steps, you can download a trial via one of the links on this page using a browser that accepts cookies:  http://prodesigntools.com/adobe-cs5-5-direct-download-links.html

and activate with your serial number.

if you have a download problem, you didn't follow all 7 steps.  typically, failure to meticulously follow steps 1,2 and/or 3 is the problem, but your browser must also allow cookies so that's (a restrictive browser setting) another potential source of problems.

M
MintAuthor
Participant
December 27, 2013

Hi, thanks for the link. I did manage to download it, but when I try to install it, it delivers an error message:

John Waller
Community Expert
John WallerCommunity ExpertCorrect answer
Community Expert
December 28, 2013

That's Mac OS X Gatekeeper kicking in.

http://support.apple.com/kb/ht5290

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