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April 9, 2017
Answered

Transfer PE from a laptop to another

  • April 9, 2017
  • 1 reply
  • 197 views

I've been stollen a laptop on witch I had PE. I've just bought a new one and I want to recover PE on it. Of course, I know the serial numbers of my issue of PE and of both computers.

How can I do?

Rhanks for help.ty

    This topic has been closed for replies.
    Correct answer John T Smith

    When you have a stolen computer and can't deactivate a serial number

    BE SURE TO ONLY ASK FOR ACTIVATION SUPPORT TO ADJUST YOUR ACTIVATION COUNT

    Adobe ID and registration support (non-CC) http://helpx.adobe.com/x-productkb/global/service-c1.html

    Download & Install instructions https://forums.adobe.com/thread/2003339

    -kglad links in reply #1 here https://forums.adobe.com/thread/2296468 may help

    -you will need to enter your original serial number during install for non-Cloud programs

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    April 9, 2017

    When you have a stolen computer and can't deactivate a serial number

    BE SURE TO ONLY ASK FOR ACTIVATION SUPPORT TO ADJUST YOUR ACTIVATION COUNT

    Adobe ID and registration support (non-CC) http://helpx.adobe.com/x-productkb/global/service-c1.html

    Download & Install instructions https://forums.adobe.com/thread/2003339

    -kglad links in reply #1 here https://forums.adobe.com/thread/2296468 may help

    -you will need to enter your original serial number during install for non-Cloud programs