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July 27, 2022
Question

transfer student license to other account

  • July 27, 2022
  • 1 reply
  • 133 views

I have purchased a one year Adobe CC student license twice now with email adress "1", but when I did so for the third time it was linked to a wrong email adress (let's call it email number "2"). Is it possible to transfer my purchase, that's linked to email 2, to email 1. This way I won't lose my cloud catalog. 

Hope someone has a sollution for me. Thanks in advance!

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1 reply

John T Smith
Community Expert
Community Expert
July 27, 2022

Manage your cloud plan https://helpx.adobe.com/manage-account.html

or

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730