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hollys53369945
Participant
May 22, 2016
Answered

Transferring photoshop on to a new computer

  • May 22, 2016
  • 3 replies
  • 1450 views

I just bought a new computer and need help getting photoshop on here without having to purchase it again---help!!

Thanks

    This topic has been closed for replies.
    Correct answer John T Smith

    Download & Install instructions https://forums.adobe.com/thread/2003339 may help

    Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

    3 replies

    Participant
    February 13, 2023

    This is exactly my issue

     

    kglad
    Community Expert
    Community Expert
    February 13, 2023

    @Brett283902416sho 

     

    install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs. 

     

    if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    May 22, 2016
    Participant
    February 13, 2023

    When I try those I get "Access denied"

    Participant
    February 13, 2023

    What is your response?

    John Waller
    Community Expert
    Community Expert
    May 22, 2016

    Which version of Photoshop?

    Which operating system?

    Do you have your Photoshop serial number or are you a Cloud member?

    Participant
    February 13, 2023

    Photoshop 2023, Windows 11