trial/buy now issue

Hi adobe illustrator, I already paid for this, it is monthly cut of to my debit card and now its telling me that " trial " is over must " buy now "

hos is that suppose to be when I am already paying for it? . pls help.

I really need it and I cannot use it.

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Community Expert

Elise,

For the issue of reverting to trial, you may see this,

Or this,

Or this,

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