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M
mahtociret
Participant
September 23, 2014
Question

Trial download message: The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author.

  • September 23, 2014
  • 1 reply
  • 256 views

Trial Download installer file is damaged.  Will Adobe be fixing it anytime soon?  Very frustrating - doubt I'll purchase if this is how Adobe treats customers!

    This topic has been closed for replies.

    1 reply

    pwillener
    pwillener
    Legend
    September 23, 2014

    Most likely the installer got damaged during the download.  Download it again.

    M
    mahtociretAuthor
    Participant
    September 23, 2014

    Well, I tried to install it multiple times - same result.

    pwillener
    pwillener
    Legend
    September 23, 2014

    Yes, because the installer is damaged; you need to download it again.

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