Participant

Answered

Trial Reset

Forum|Forum|8 years ago
January 1, 2018
3 replies
16408 views

I recently downloaded Adobe Premier Pro CC 2017. I was unable to work with it long enough to explore the product and want to request a rest on my trial period. Who do I contact or what is the procedure?

Thank you.

This topic has been closed for replies.

Correct answer John T Smith

As far as I know, trials are 7 days and only once per program per computer... my understanding is that a hidden file is place on the hard drive to disallow a 2nd trial of the same program

You may be able to trial the 2018 version

Or, buy a subscription for one month... and be SURE you cancel before the end of your month

Annual vs Monthly https://forums.adobe.com/thread/1926342

whitbyphoto

Participant

I know. The trial is stupidly short. I couldn't evaluate it in such a short time.

Nancy OShea

Community Expert

If you need more time, buy it and cancel within 14 days to receive a refund.

https://www.adobe.com/legal/subscription-terms.html

Nancy O'Shea— Product User & Community Expert

whitbyphoto

Participant

If you were looking to buy a car would you pay for a test drive?

John Waller

Community Expert

The quickest and easiest way would be to install the 7 day trial on a different computer.

John T Smith

Correct answer

Community Expert

As far as I know, trials are 7 days and only once per program per computer... my understanding is that a hidden file is place on the hard drive to disallow a 2nd trial of the same program

You may be able to trial the 2018 version

Or, buy a subscription for one month... and be SURE you cancel before the end of your month

Annual vs Monthly https://forums.adobe.com/thread/1926342

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded