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Maudie16
Participant
February 13, 2012
Question

Trial Version CS5

  • February 13, 2012
  • 1 reply
  • 643 views

I am trying to download the trail version of CS 5.

The Adobe Download Assistanct page comes up.  I log in.  Then nothing happens. 

I have turned my firewall off, and started over; but noghting happens.

Any suggestions?

Thanks

Elaine

    This topic has been closed for replies.

    1 reply

    Gautham_K
    Gautham_K
    Participating Frequently
    February 13, 2012

    Hi,

    What operating system are you using and which Adobe application are you trying to download?

    I suggest going through this document which contains steps to troubleshoot the Adobe Download Assistant : Troubleshoot Adobe Download Assistant

    M
    Maudie16Author
    Participant
    February 13, 2012

    I use Windows 7. I was trying to download the trial of PhotoShop CS5.

    Thanks

    Elaine Owens Smith, CPS

    Operations Manager

    Heartland Outdoor Media Solutions

    855 Lovers Lane, Suite 101

    Bowling Green KY 42103

    P.O. Box 51452

    Bowling Green KY 42102

    270-782-4919 (Office)

    270-799-8644 (Cell)

    Hearlantd_OMS_logo_03(2)

    Gautham_K
    Gautham_K
    Participating Frequently
    February 13, 2012

    hi,

    I would recommend following the steps in the above mentioned document. These troubleshooting steps usually resolve most issues with the Adobe Download Assistant even if you are not receiving any specific error message.

    I would also recommend first trying the download using a different Internet browser to check if the problem persists.

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