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std1234
std1234
Participant
February 18, 2016
Question

Trial version of Animate CC blocked because of previous expired Edge Animate trial

  • February 18, 2016
  • 1 reply
  • 1940 views

Hi, I installed a trial version of Edge Animate some time ago. Around that time Edge was terminated so purchase decision was postponed. This trial is logically expired but blocks the opportunity to install a trial version of Animate CC, the successor. What can I do to overcome this problem?

This topic has been closed for replies.

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
February 18, 2016

install the animate trial on another computer.

std1234
std1234Author
Participant
February 18, 2016

Great suggestion but that's not quit what I had in mind.

Best regards

Sander ten Dam

Op Feb 18, 2016 om 17:01 heeft kglad <forums_noreply@adobe.com<mailto:forums_noreply@adobe.com>> het volgende geschreven:

Trial version of Animate CC blocked because of previous expired Edge Animate trial

created by kglad<https://forums.adobe.com/people/kglad> in Creative Cloud Download & Install - View the full discussion<https://forums.adobe.com/message/8510284#8510284>

Del Z
Del Z
Participating Frequently
February 25, 2016

Hi Std1234,

It's odd that Edge Animate would block a trial of Animate CC, since the two are entirely different. It may be worth Contacting Customer Care‌ via chat or phone to see if they can offer an explanation or solution.

That said, if your trial for Animate CC has really expired, it cannot be reset. You could potentially try the CC2014 version of Flash Professional. It won't have exactly the same features, but you could get an idea of the software. You can direct download the 2014 trial here: Adobe CC 2014 Direct Download Links: Creative Cloud 2014 Release | ProDesignTools.

Best,

Del

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