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A
adrianeelise
Participating Frequently
February 11, 2012
Answered

Trial version of illustrator won't finish installing...

  • February 11, 2012
  • 3 replies
  • 1665 views

Trial version of Illustrator won't finish installing -an error message tells me to close Bridge CS5 but it's not running!  What do I do-I need this for school.  ( All the folders installed but the program itself won't finish installing).  I went to setup exe and did a re-try but got the same message. Need help ASAP !  Thanks!

    This topic has been closed for replies.
    Correct answer Gautham_K

    Hi Adriane,

    I believe this is a duplicate thread for the issue you have posted in http://forums.adobe.com/thread/961889?tstart=0.

    As per our conversation earlier today, the issue you were facing has been resolved.

    Please let us know in case of further issues with the Illustrator trial.

    Thanks

    3 replies

    Gautham_K
    Gautham_KCorrect answer
    Participating Frequently
    February 13, 2012

    Hi Adriane,

    I believe this is a duplicate thread for the issue you have posted in http://forums.adobe.com/thread/961889?tstart=0.

    As per our conversation earlier today, the issue you were facing has been resolved.

    Please let us know in case of further issues with the Illustrator trial.

    Thanks

    Kirsten Harris
    Kirsten Harris
    Participating Frequently
    February 13, 2012

    Here's a doc which guides you how to close the background process for Bridge which is still running:

    http://kb2.adobe.com/cps/926/cpsid_92664.html

    Mylenium
    Mylenium
    Legend
    February 12, 2012

    an error message tells me to close Bridge CS5 but it's not running!

    Yes, it is. Check your task manager and terminate the process.

    Mylenium

    A
    adrianeeliseAuthor
    Participating Frequently
    February 12, 2012

    I know what you are saying but when I go to the menu what do I do?  Highlight it and then click end process?  When I go to applications the only thing that shows running is the AI assistant and task manager.  When I do the end process thing a warning message comes up telling me that I could damage something.  Are you sure about this?  My photoshop is a purchased product.  This is just a trial of illustrator.  Please advise asap!

    A
    adrianeeliseAuthor
    Participating Frequently
    February 12, 2012

    Also should the download take 4 hours before the final install?  People I have talked to say they never heard of any trial taking 4 hours.

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