Answered
tried to deactivate Elements 13 and error 194:6
says to contact customer support help!
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Contact Adobe Support thru chat and ask them to reset your activations for Elements 13. Do not ask for more than that or they will send you back here where no one can help with that.
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
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Serial number and activation chat support (non-CC)
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