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Anonymous
March 5, 2015
Question

tried to update my account email address but was told, "your changes couldn't be saved"

  • March 5, 2015
  • 1 reply
  • 169 views

Tried to update my account email address but was told, "your changes couldn't be saved". How do I tell Adobe that the address they have for me will be closed in a week or so?

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1 reply

Ned Murphy
Ned Murphy
Legend
March 5, 2015

Make sure you have cookies enabled and clear your cache.  If it continues to fail try using a different browser.

Need to update account info or reset pwd

Adobe ID, sign-in, and account help -

http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

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