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whitmack
Participant
June 20, 2014
Question

tried to update Photoshop CC and Illustrator CC to CC (2014) - Installation failed with the following error message

  • June 20, 2014
  • 1 reply
  • 186 views

Exit Code: 6

Please see specific errors below for troubleshooting. For example, ERROR:

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 2 error(s)

----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} -----------

ERROR: Third party payload installer vcredist_x64.exe failed with exit code: 2147942750

ERROR: Failed to repair Microsoft Visual C++ 2012 Redistributable Package (x64). Please try repairing it by double clicking on the executable at

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1 reply

Jeffrey_A_Wright
Legend
June 20, 2014

Whitmack please reinstall Microsoft Visual C++ 2012 Redistributable Package (x64) from Latest Supported Visual C++ Downloads.