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August 17, 2017
Answered

Trouble accessing and downloading my Adobe CS6 purchased in 2014.

  • August 17, 2017
  • 1 reply
  • 196 views

i'm trying to download a Adobe CS6 web premium suite purchased in 2014 and when I go to other downloads it freezes and doesn't download the installation package at all.  i've tried 3 different times on 3 different windows 7 devices.

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    Correct answer Ned Murphy

    Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it continues to fail try using a different browser.

    Download and Installation Help -

    https://helpx.adobe.com/download-install.html

    CS6 - https://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

    1 reply

    Ned Murphy
    Ned MurphyCorrect answer
    Legend
    August 17, 2017

    Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it continues to fail try using a different browser.

    Download and Installation Help -

    https://helpx.adobe.com/download-install.html

    CS6 - https://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html