ekaterinan76977205

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Question

trouble downloading After Effects (trial version)

Forum|Forum|10 years ago
September 4, 2015
2 replies
148 views

Hello, I am having trouble downloading the trial version of After Effects. The message that I keep getting is "We are currently experiencing some issues, please try again later." It looks like the problem was there for a couple of days. My computer is a PC, Win 7. Thanks!

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Community Expert

Community Expert

You MUST have a 64bit computer... what is your computer?

MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html

-Programs won't display if they will not install on your computer

-http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html

Legend

Kindly try to download Creative Cloud and install Adobe After Effect from there: https://helpx.adobe.com/creative-cloud/help/install-apps.html