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Participant
April 16, 2016
Answered

Trouble downloading Premiere and After Effects - says trial has expired

  • April 16, 2016
  • 2 replies
  • 250 views

I have purchased Adobe Creative Cloud, however whenever I try to download Premiere Pro or After Effects it tells me that my trial has expired and I haven't purchased the software. It allows me to download them but says I don't have it when I try to open it. I feel like I wasted all of this money and I can't find any help.

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2 replies

John T Smith
Community Expert
Community Expert
April 16, 2016

Also, do you have the required 64bit computer operating system?

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
April 16, 2016