Skip to main content
Participant
January 28, 2013
Question

Trouble installing Adobe CS5.5 Master Collection on Windows 8 Pro PC

  • January 28, 2013
  • 1 reply
  • 7597 views

Some required components may have failed to install. This could impact functionality of installed applications.

This is the troubleshooting information provided:

Exit Code: 6

Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DR012, DW050 ... WARNING: DW031, DW066 ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 4 error(s), 28 warning(s)

WARNING: DW066: OS requirements not met for {0D96CFE6-376D-44B8-808A-16F3BEB73263}

WARNING: DW066: OS requirements not met for {7202D4A7-F7E6-4e7a-B77D-7B1C4E8B5CA6}

WARNING: DW066: OS requirements not met for {43A1C48E-3E50-410e-951C-E17A66BBF824}

WARNING: DW066: OS requirements not met for {B55FDCCB-8A45-4943-8D90-585C3490A032}

WARNING: DW066: OS requirements not met for {0669F23C-1B69-41B4-A3ED-4F54A5986D66}

WARNING: DW066: OS requirements not met for {606A0AC5-5F90-4379-81AE-11B44707E094}

WARNING: DW066: OS requirements not met for {3EE734CB-F7AD-4691-9712-066E9FEC3E62}

WARNING: DW066: OS requirements not met for {D8D2B468-8342-411A-8760-BCC362C3408F}

WARNING: DW066: OS requirements not met for {D9F625C8-FD5B-4C13-9B3C-5B9F09BA0DC0}

WARNING: DW066: OS requirements not met for {D97AF04B-B70A-4862-BC25-31E6D9C4A529}

WARNING: DW066: OS requirements not met for {970C9F3A-39C5-480B-BE51-7C70AB9F84DB}

WARNING: DW066: OS requirements not met for {2EA9B52E-8613-41A0-9EEF-FF54AD4CC810}

WARNING: DW066: OS requirements not met for {E348E466-429A-4FB0-AFCF-8306C16BBFF1}

WARNING: DW031: Payload:{61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) 6.0.0.0 has been updated and has been selected for repair. The patch {07238EEC-C837-4D4F-BED7-BBB341BC7FE6} Photoshop Camera Raw (64 bit)_6.7_AdobeCameraRaw6.0All-x64 6.7.0.0 will be uninstalled now.

WARNING: DW031: Payload:{4058E728-84D8-45CE-8E2D-5F35BD6659A1} Adobe Extension Manager CS5.5 5.5.0.0 has been updated and has been selected for repair. The patch {2373AB3E-A20E-4E37-BDA6-53562CE2171F} Adobe Extension Manager CS5.5_5.5.1_AdobeExtensionManager5.5All 5.5.1.0 will be uninstalled now.

WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.

WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {4E1B59A1-029E-4C16-BBB3-F10D40EBB6EE} Photoshop Camera Raw_6.7_AdobeCameraRaw6.0All 6.7.0.0 will be uninstalled now.

WARNING: DW031: Payload:{6548A7DA-770A-4BCD-A6ED-719CC7B6FD1B} Adobe Media Encoder CS5.5 X64 5.5.0.0 has been updated and has been selected for repair. The patch {AB950E0D-8203-4CE9-A556-8A1A9F77D85D} Adobe Media Encoder CS5.5 X64_5.5.1_AMECore5.5All_x64 5.5.1.0 will be uninstalled now.

WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {CC43F132-5096-41FC-A5C2-69E4202AC114} Camera Profiles Installer_6.7_AdobeCameraRawProfile6.0All 6.7.0.0 will be uninstalled now.

WARNING: DW031: Payload:{D97AF04B-B70A-4862-BC25-31E6D9C4A529} Adobe Flash CS5.5 11.5.0.0 has been updated and has been selected for repair. The patch {D9F625C8-FD5B-4C13-9B3C-5B9F09BA0DC0} Adobe Flash CS5.5_11.5.1_AdobeFlash11.5-mul 11.5.1.0 will be uninstalled now.

WARNING: DW031: Payload:{61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) 6.0.0.0 has been updated and has been selected for repair. The patch {07238EEC-C837-4D4F-BED7-BBB341BC7FE6} Photoshop Camera Raw (64 bit)_6.7_AdobeCameraRaw6.0All-x64 6.7.0.0 will be uninstalled now.

WARNING: DW031: Payload:{4058E728-84D8-45CE-8E2D-5F35BD6659A1} Adobe Extension Manager CS5.5 5.5.0.0 has been updated and has been selected for repair. The patch {2373AB3E-A20E-4E37-BDA6-53562CE2171F} Adobe Extension Manager CS5.5_5.5.1_AdobeExtensionManager5.5All 5.5.1.0 will be uninstalled now.

WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.

WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {4E1B59A1-029E-4C16-BBB3-F10D40EBB6EE} Photoshop Camera Raw_6.7_AdobeCameraRaw6.0All 6.7.0.0 will be uninstalled now.

WARNING: DW031: Payload:{6548A7DA-770A-4BCD-A6ED-719CC7B6FD1B} Adobe Media Encoder CS5.5 X64 5.5.0.0 has been updated and has been selected for repair. The patch {AB950E0D-8203-4CE9-A556-8A1A9F77D85D} Adobe Media Encoder CS5.5 X64_5.5.1_AMECore5.5All_x64 5.5.1.0 will be uninstalled now.

WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {CC43F132-5096-41FC-A5C2-69E4202AC114} Camera Profiles Installer_6.7_AdobeCameraRawProfile6.0All 6.7.0.0 will be uninstalled now.

WARNING: DW031: Payload:{D97AF04B-B70A-4862-BC25-31E6D9C4A529} Adobe Flash CS5.5 11.5.0.0 has been updated and has been selected for repair. The patch {D9F625C8-FD5B-4C13-9B3C-5B9F09BA0DC0} Adobe Flash CS5.5_11.5.1_AdobeFlash11.5-mul 11.5.1.0 will be uninstalled now.

----------- Payload: {2EE4F060-CEE6-4002-AA8B-91B791541767} Pixel Bender Toolkit 2.6.0.0 -----------

WARNING: DF035: CreateAlias:Icon file does not exist at C:\Program Files (x86)\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging    0X1.1E4601P-1013rea\windows\pb_app.ico42178f80493091e8e552c84a2897e9da68fce32_32_f80493091e8e552c84a2897e9da68fce for icon C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Master Collection CS5.5\Adobe Pixel Bender Toolkit 2.6.lnk with target C:\Program Files (x86)\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\Pixel Bender Toolkit.exe(Seq 89)

----------- Payload: {7202D4A7-F7E6-4e7a-B77D-7B1C4E8B5CA6} Adobe Flash Player 10 ActiveX 10.0.0.0 -----------

ERROR: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\TAMIM_~1\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi

ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.

MSI Error message: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\TAMIM_~1\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi

----------- Payload: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} Adobe Flash CS5.5 11.5.0.0 -----------

ERROR: DR012: Setting Registry Value Failed. Error 5 Access is denied.(Seq 154)

ERROR: DW050: The following payload errors were found during install:

ERROR: DW050:  - Adobe Flash Player 10 ActiveX: Install failed

-------------------------------------------------------------------------------------

    This topic has been closed for replies.

    1 reply

    Ned Murphy
    Legend
    January 28, 2013
    Participant
    January 30, 2013

    I tried every step. The same errors come up. I'm a pretty good computer user, but not so good at knowing about all of what goes on behind the scenes.

    Ned Murphy
    Legend
    January 30, 2013

    Have you confirmed your system meets the requirements for installing/running CS5.5?  I see a number of warning at the start of the error messages regarding that.