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K
Kirstin Troyer
Participant
December 10, 2011
Answered

Trouble Installing Adobe Premier Elements from Disc

  • December 10, 2011
  • 1 reply
  • 810 views

I am trying to Install the new Photoshop Elements 10 and Premier Elements 10 on my Mac OS. The Elements 10 loaded, but I keep recieving an error message when installing Premier Elements. This is what I receive: Any ideas as to what the problem is?

xit Code: 7

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 8 error(s), 7 warning(s)

WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.

WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.

----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------

ERROR: DW006: Apple Package failed to install successfully.

WARNING: DW036: Payload cannot be installed due to dependent operation failure

WARNING: DW036: Payload cannot be installed due to dependent operation failure

WARNING: DW036: Payload cannot be installed due to dependent operation failure

WARNING: DW036: Payload cannot be installed due to dependent operation failure

WARNING: DW036: Payload cannot be installed due to dependent operation failure

ERROR: DW050: The following payload errors were found during install:

ERROR: DW050:  - Smartsound3: Install failed

ERROR: DW050:  - Photoshop Camera Raw for Elements 10: Install failed

ERROR: DW050:  - Smartsound1: Install failed

ERROR: DW050:  - Adobe Premiere Elements 10: Failed due to Language Pack installation failure

ERROR: DW050:  - Adobe Premiere Elements 10_LangPacken_US: Install failed

ERROR: DW050:  - Smartsound2: Install failed

-------------------------------------------------------------------------------------

    This topic has been closed for replies.
    Correct answer Gautham_K

    Hi,

    Please follow the updated installation instructions provided in this link and it should resolve the problem:

    http://kb2.adobe.com/cps/925/cpsid_92579.html

    Do let us know if you have further issues.

    Thanks

    1 reply

    Gautham_K
    Gautham_KCorrect answer
    Participating Frequently
    December 10, 2011

    Hi,

    Please follow the updated installation instructions provided in this link and it should resolve the problem:

    http://kb2.adobe.com/cps/925/cpsid_92579.html

    Do let us know if you have further issues.

    Thanks

    K
    Kirstin TroyerAuthor
    Participant
    December 10, 2011

    thank you. I found that on the actual installation disc....it wasn't

    obvious but I clicked the "more" button and it gave me a link. I'm trying

    it now!

    Gautham_K
    Gautham_K
    Participating Frequently
    December 10, 2011

    Hi,

    Please verify that both the links have the same information. If not, you can directly follow the steps provided in the link I have posted.

    Thanks

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