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R
raelow
Participant
March 23, 2012
Question

Trouble installing Design Premium cs5.5

  • March 23, 2012
  • 2 replies
  • 801 views

I bought Design Premium cs5.5 on disk. I have a Macbook Pro, OS 10.5.8. I was able to install some programs, but not others, the installation logs did not help. Tried everything suggested in the help section. Called Adobe, when I couldn't copy the files to my desktop, they sent me a new disk. It seemed to work. Some  time later, I go to open Illustrator and it tells me I have to reinstall. It wouldn't install, so I tried to uninstall and reinstall. Ened up having the same problems I had to begin with, with both disks. I thought maybe it was my optical drive, and got a new one. Same problems. Everything installed but Illustrator, Dreamweaver and Flash. Checked disk permissions, set up another user, etc. If I try to copy the files to my desktop, I get an error. Any ideas?

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2 replies

M
Manish-Sharma
Inspiring
March 23, 2012

You have tried the two different discs and different drives and still you were not able to copy the content to the desktop.

I would suggest to check the discs on the different computer , just to make sure the disc are correct. if they are contact Mac to get this think sort out.

and you can download the design premium cs5.5  from adobe.com website as the trial and while installing you can use your serial number.

, you can write the DVD with the setup downloaded from internet for the future use.

Mylenium
Mylenium
Legend
March 23, 2012

That sounds more like a fundamental issue with your OSX install. Have you considered reinstalling that from the original DVD and then running all operating system updates from scratch? Also check your settings for TimeMachine and other potential suspects that have been known to cause disk corruption. What you describe very much sounds like that...

Mylenium

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