melissam11344018

Participant

Answered

Trouble Installing Free Trial

Forum|Forum|9 years ago
April 5, 2017
3 replies
282 views

I have a macbook pro and I am trying to download the free Adobe Illustrator. When I try to download it, it said This computer does not meet the minimum system requirements for Illustrator. However It does because I checked everything...so I'm not really sure why it's not working. If anyone can help that would be awesome!

This topic has been closed for replies.

Correct answer kglad

restart your computer and retry installing.

Participant

Exactly the same apart from I'm aiming to try the free InDesign trial...

Double click the icon to install and the InDesign icon just keeps jumping up and down in my toolbar and that's all that happens!

Have to Force Quit and nothing.

Community Expert

Correct answer

Community Expert

restart your computer and retry installing.

Community Expert

Community Expert

if you 10.10 or better, install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install your ai trial.

Community Expert

Community Expert

Which operating system are you running?