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Participant
April 5, 2017
Answered

Trouble Installing Free Trial

  • April 5, 2017
  • 3 replies
  • 282 views

I have a macbook pro and I am trying to download the free Adobe Illustrator. When I try to download it, it said This computer does not meet the minimum system requirements for Illustrator. However It does because I checked everything...so I'm not really sure why it's not working. If anyone can help that would be awesome!

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Correct answer kglad

restart your computer and retry installing.

3 replies

Participant
April 5, 2017

Exactly the same apart from I'm aiming to try the free InDesign trial...

Double click the icon to install and the InDesign icon just keeps jumping up and down in my toolbar and that's all that happens!

Have to Force Quit and nothing.

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
April 5, 2017

restart your computer and retry installing.

kglad
Community Expert
Community Expert
April 5, 2017

if you 10.10 or better, install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install your ai trial.

John Waller
Community Expert
Community Expert
April 5, 2017

Which operating system are you running?