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trouble installing premier rush

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When trying to install premire rush, I get this message:

"the code execution cannot proceed because VCRUNTIME140.dll was not found. Reinstalling the program may fix this problem." An identical message is second but with MSVCP140. Any suggestions?

Installation

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kgladCorrect answer

Community Expert

open your control panel > uninstall a program > search for microsoft visual etc

don't uinstall. click change to start repair.

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Crystal5F98Author

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I have windows pro 10. I don't even know where visual c++ is on my computer

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C

Crystal5F98Author

Participant

I dont see Visual Studio on my computer

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kglad

Correct answer

Community Expert

open your control panel > uninstall a program > search for microsoft visual etc

don't uinstall. click change to start repair.

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John T Smith

Community Expert

That is a Microsoft problem... Go to the Search bar at the top of http://www.microsoft.com/en-us/ to find and re-install the C runtime, or for ALL Windows help
-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
https://helpx.adobe.com/x-productkb/global/troubleshoot-c-runtime-errors-products.html

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kglad

Community Expert

that's an ms visual c++ issue.

you may be able to resolve by updating your os.

if that fails, update your visual c++ versions

if that fails, repair your visual c++ versions.

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