Skip to main content
A
Anonymous
January 28, 2012
Question

Trouble Installing Premiere Pro from CS 5.5 Master Collection Discs

  • January 28, 2012
  • 1 reply
  • 911 views

All of the Master Collection programs install properly, except for Premiere Pro. I retried several times to install it, but to no avail. Finally, out of frustration, I downloaded a trial version of Premiere Pro just to see if it would install, and lo and behold it worked. Except now the Master Collection Serial Number won't work in the trial version of Premiere Pro. Help?!?

This topic has been closed for replies.

1 reply

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
January 28, 2012

L Greg Volsen you need to install Premiere Pro from the Master Collection installer for the serial number to be accepted.  There is some very good news here though as Premiere Pro did install ok.  I would recommend removing Premiere Pro and then running the Adobe Support Advisor to help identify any problems.

Once you have reviewed the solution provided, or even if it was unable to identify any problems, and either install Premiere Pro, to get your immediate need resolved, or install all of the applications.  If you do run into errors you can run the Adobe Support Advisor again to look at why the most recent installation may have failed.

Alternately you can also review the installation logs manually by reviewing Troubleshoot CS5 and CS5.5 installation with install logs.

Feel free to respond to this thread if you have any questions or run into any additional difficulties.  I believe the Premiere Pro CS5.5 trial is also fully functional so you may still be able to get your immediate needs addressed.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices