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nalambert9665201
Participant
February 28, 2014
Answered

Trouble Photoshop CC

  • February 28, 2014
  • 1 reply
  • 257 views

I don't find the Photoshop CC on my disk, whenever the Craetive Cloud Apps tells me it is correctly installed.
When I lounch a photoshop document, the CS6 version starts.

I don't understand. Other CC applications are correctly running.

Thank you for help...

This topic has been closed for replies.
Correct answer nalambert9665201

Hello Sumit !
My problem is now fixed, I have tchat with Adobe and they gave me the way to desinstall Photoshop CC.

Now I have install it again, and it's running.

Thank you for your help, you are all very efficient, it's great !

1 reply

Sumit Singh7733893
Sumit Singh7733893
Participating Frequently
February 28, 2014

Hi nalambert,

Please confirm the operating system you are using?

Please refer the following document in order to know  how to locate and launch CC application.

http://helpx.adobe.com/creative-cloud/help/launch-creative-cloud-apps.html#Mac OS

Hope this helps.

Please let me know if still facing the issue.

Regards,

Sumit Singh

N
nalambert9665201AuthorCorrect answer
Participant
February 28, 2014

Hello Sumit !
My problem is now fixed, I have tchat with Adobe and they gave me the way to desinstall Photoshop CC.

Now I have install it again, and it's running.

Thank you for your help, you are all very efficient, it's great !

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