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Participant
May 7, 2024
Question

Trouble Reactivating Lightroom 6

  • May 7, 2024
  • 2 replies
  • 376 views

I originally installed Lightroom 6 on drive C but later wanted to move it to drive D.  So I unstalled Lightroom from drive C and reinstalled it on Drive D.  But because it's no lonmger on drive C, I can't deactivate it by signing out, and I can't activate the new installation on Drive D.  Both drives are on the same computer that I originally used to install Lightroom.

 

 

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2 replies

Peru Bob
Community Expert
Community Expert
May 8, 2024

@Marc37219946mltt 
Did the suggestion by kglad work for you?

Participant
May 8, 2024

Unfortunately it did not work.  When I tried to rerinstall it on Drive C, I had the same problem.  That's probably because I had completely uninstalled Lightroom from the C Drive, including all settings, before signing out.  So when I tried to reinstall it, it was like a new installation and I got a message that I had to deactivate Lightroom before I could activat the "new" installation. 

 

Participant
May 8, 2024

I used to be able to contact Adobe support and they would deactivate Photoshop or Lightroom over the phone.  But that was years ago.

kglad
Community Expert
Community Expert
May 7, 2024

reinstall it on your c drive and then deactivate and uninstall it.