I had a Photoshop CS5.1 license activated on my laptop in early 2013. My laptop has now crashed and I am having trouble activating photoshop on my new macbook using the key for CS5.1 license. I tried the support chat a couple times without success.
If you can get with chat have them reset your activations so that you are sure you are not dealing with a situation where you have already tied up all your activations in the failed machine. If you continue to have a problem check your account to make sure you are using the correct serial number. Repost and indicate your system specs if you still have a problem.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
AdChoices