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Ted Blackmon
Participant
May 20, 2014
Question

Trouble Updating Photoshop CC

  • May 20, 2014
  • 2 replies
  • 118 views

I just finish installing Photoshop CC, but then it failed to update. It says""Update Failed. Download Error. Please retry again or contact customer support(49)". But the Photoshop can be opened and i can work on it, just can't update it.

I have click the retry button but nothing's change. Before i install Photoshop, i have installed Dreamwewaver and everything is good, it status "Up to date".

    This topic has been closed for replies.

    2 replies

    Rave
    Rave
    Participating Frequently
    May 20, 2014

    Hi Ted,

    Please try downloading the update manually from : All the Adobe CC Updates: The Direct Download Links for Windows | ProDesignTools

    Regards,

    Rave

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    May 20, 2014

    restart your computer > open ps cc > click help > click updates.. and use the aam that opens to update.

    if that fails, go through these trouble shooting steps, Sign in, activation, or connection errors | CC, CS6, CS5.5

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