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Andrea Beaulieu
Participant
March 10, 2016
Answered

trouble with activation codes

  • March 10, 2016
  • 1 reply
  • 201 views

I bought and downloaded the photoshop elements 14 and when I get to the part where I have to enter the activation code it will not let me enter letters.  Numbers work just fine, just can't put in letters.

    This topic has been closed for replies.
    Correct answer John T Smith

    I think that means you have a redemption code that you need to convert to a serial number

    Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

    -and https://forums.adobe.com/thread/1572504

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    March 10, 2016

    I think that means you have a redemption code that you need to convert to a serial number

    Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

    -and https://forums.adobe.com/thread/1572504

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