Trouble with Adobe CC

Forum|Forum|6 years ago
August 15, 2019
2 replies
423 views

Hello,

I've some trouble about the latest version of Adobe CC.
The machine becomes slow and crashes sometimes.
Here are the features of the PC:
HPZ240 Intel Workstation i7 7700 CPU 3.6 Ghz (8CPUs), RAM: 16GB

I've trouble working with Adobe Premiere Pro and After effect in this conditions.

Please what can I do?

Creative Cloud

This topic has been closed for replies.

Govardhan.V

Participating Frequently

Check whether the Drivers and BIOS is up to date :

HP Z240 Tower Workstation Software and Driver Downloads | HP® Customer Support

Also , open Task Manager and check for the Memory and Processor Utilization . Also check for Windows 10 update as well.

kglad

Community Expert

before the crash, check your activity monitor to see what's consuming resources and what resources are being consumed.

after the crash, https://www.digitalmastersmag.com/magazine/tip-of-the-day-how-to-find-crash-logs-on-windows-10/

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