Skip to main content
Participant
August 3, 2025
Answered

Trouble with Lightroom installation

  • August 3, 2025
  • 2 replies
  • 138 views

Hello everyone, i'm tring to use my MacBook Pro Late 2015 to run lightroom.

I purchased the license, downloaded the lightroom installer and when i try to open it it asks me to sign in.

i'm trying to sign in but every time it gaves me this 

how can i fix it?

MacBook Pro late 2015
MacOs Montrey

Correct answer kglad

better check if your computer even meets the minimum specs, https://helpx.adobe.com/creative-cloud/system-requirements.html

2 replies

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
August 3, 2025

better check if your computer even meets the minimum specs, https://helpx.adobe.com/creative-cloud/system-requirements.html

Participant
August 3, 2025

Seems so because i have multiple machine, same hardware and same OS (MacOs Montrey) and in other 2 machine works fine, but i installed lightroom there a couple of month ago. the problem seems to be in this particular machine

kglad
Community Expert
Community Expert
August 3, 2025

the pus your os is too old. can you update it?

kglad
Community Expert
Community Expert
August 3, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">