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Michelle2192620154t3
Participating Frequently
February 1, 2023
Question

Trouble with PSE9 installation on Lenovo with Windows 10

  • February 1, 2023
  • 2 replies
  • 2630 views

Recently downloaded and installed PSE 9 on my new computer.

 

Installed fine but when I tried to restart my computer it wouldn't go past the LENOVO boot screen.

 

Is there a known issue with PSE 9 and Windows 10 or the Lenovo Yoga PC's?

    This topic has been closed for replies.

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    February 2, 2023

    What year is this??

    PS Elements 9 must be 15 years old. It's amazing you got it installed.  Time for some newer software, don't you think?

     

    Photoshop Elements 2023
    https://www.adobe.com/products/photoshop-elements.html

     

    System Requirements:

    https://helpx.adobe.com/photoshop-elements/system-requirements.html

     

    Nancy O'Shea— Product User & Community Expert
    M
    Michelle2192620154t3Author
    Participating Frequently
    February 2, 2023

    Obviously no, that's not what I think. Regardless of what year it is, if a program works just fine for my needs why get new software?

     

    If I can't use it or it's incompatible that's a different story but that's why I am on here asking for guidance ... Not asking to be told that I should buy newer software just because the one I have is old.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 2, 2023

    @Michelle2192620154t3 

     

    try not to get upset or distracted. that poster has one point of view that she believes should apply to everyone.

     

    have you made any progress with the installation/activation?

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 1, 2023

    there are often problems but they are problems with pse, not win 10.

     

    anyway, you can try booting into safe mode or resetting your computer to factory settings.

    M
    Michelle2192620154t3Author
    Participating Frequently
    February 1, 2023

    I had to do a system restore to get the computer started again but that also meant removing PSE9 ... I need PSE9 on this computer.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 1, 2023

    do you have the original installer and your serial number?

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