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Participating Frequently
December 26, 2023
Question

Trouble with uninstalling Adobe Photoshop 2022

  • December 26, 2023
  • 4 replies
  • 5955 views

I'm trying to make as much disk space as I can through add or remove programs from the system settings  but I'm unable to unstall Adobe Photoshop 2022 (23.0.2.101) which is taking up 3.7 GB. Whenever I try to uninstall it says "Specified product is not installed on this machine. Please quit the installer and start over."

 

I've already tried using the Creative Cloud Cleaner Tool to clean it all up but that program is still there & I'm unable to uninstall it. I'd really appreciate some help. Many thanks!

4 replies

Participating Frequently
January 2, 2024

I'd really appreciate it if someone has a solution to this 🙂

Participant
March 22, 2025

Same exact problem, just here to say you're not alone. Any solution would still be nice.

kglad
Community Expert
Community Expert
March 22, 2025

there are several possible causes of an app being installed by the cc desktop app and the cc desktop app not being able to recognize the install and/or not being able to uninstall it.

 

the causes all involve a change of the cc desktop app's preferences after installation.  eg, changing the install language, or changing the install location can cause this.

 

to remedy, change the cc preferences back to the settings used to install the problematic app.

Shivangi_Gupta
Community Manager
Community Manager
December 27, 2023

Did you try uninstalling the software through Creative Cloud desktop application?

 

Participating Frequently
December 27, 2023

It doesn't show up on there. I've run the Creative Cloud Cleaner Tool to clean it all up and just now iobit. That thing won't budge

kglad
Community Expert
Community Expert
December 27, 2023

if it's still there, can you apply iobit to what's remaining?

kglad
Community Expert
Community Expert
December 26, 2023

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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Participating Frequently
December 27, 2023

Thank you. I should've checked earlier.

kglad
Community Expert
Community Expert
December 26, 2023

use the iobit uninstaller.

Participating Frequently
December 27, 2023

I'll check this out. Thanks!

kglad
Community Expert
Community Expert
December 27, 2023

sure. update this.